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HQ Hold Codes

Company Tracker action: implementation-setup-hq-hold-codes Milestone: Headquarters / Module Setup (core_milestone_id=2) Order: 8 Estimated duration: 0.25 hours Typical owner: Controller

Purpose​

Establish hold codes used to temporarily prevent AP invoices and related items from being selected for payment processing.

Prerequisites​

  • Company exists so AP can reference hold codes later.
  • Confirm retainage process: new companies need at least one retainage hold code (wired via AP Company Parameters; released via AP Release Retainage).
  • Decide any additional hold reasons (vendor default, commitment, invoice) the client will use day one.

Vista configuration article​

See the detailed Vista guide:

Managing HQ Hold Codes

Field meanings and form steps live there. Do not restate them on this page.

Implementation guidance​

  • Minimum for new companies: one retainage hold code. Wire it through AP Company Parameters; release via AP Release Retainage.
  • Holds assigned on AP invoices, commitments, or vendors (as defaults) keep items off payment selection until released.
  • Add only the day-one hold reasons the client will use; avoid unused codes that confuse AP.
  • Gotcha: held invoices/commitments stay off payment selection until the hold is cleared.

Done when​

  • Retainage hold code exists and is wired in AP Company Parameters (release via AP Release Retainage).
  • Any additional agreed hold codes exist; team understands held invoices/commitments stay off payment selection until cleared.