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AR Statement Delivery

AR Statement Delivery prints or emails customer statements using each customer's statement type (Open Item or Balance Forward) and the matching statement report (AR Open Item Statement or AR Balance Forward). Do not treat this form as open-item-only.

Before you start​

Hard checklist before Deliver:

  • Customer statement type and Print Statements are set as needed on AR Customers.
  • Default Recipients are set on Add'l Info (Email needs email address; Print needs mailing address fields). All listed recipients receive the same statement set.
  • Company email from/subject/body is configured and tested on AR Company Parameters when emailing (verify Email Settings exists in the client build).

Steps​

  1. Confirm company email settings and customer statement options/recipients (checklist above).
  2. Open AR Statement Delivery (Accounts Receivable Programs menu).
  3. Optional filters: beginning/ending customer and beginning/ending receivable type. Leave blank to include all customers/types in range. Receivable-type range affects which invoice items are included.
  4. Set print options:
    • Statement Date: date printed on the statement
    • Last Statement Date: drives beginning balance and day-range column calculations for both Balance Forward and Open Item reports
    • Include Transactions Through: cutoff for included transactions
  5. Set aging columns:
    • Days Between Columns (default 30; columns commonly show current, 31-60, and Over 60)
    • Aging basis: Due Date or Invoice Date
  6. Optionally check Age Retainage? so held retention amounts are included in the day-range aging columns (both statement styles). Add remarks if the form exposes them.
  7. Preview the matching statement report (Open Item or Balance Forward) before the first run of a period and after aging-column or filter changes. Preview button labeling varies by build; About Statement Delivery was WAF-blocked on an earlier help pass, so confirm the preview control on the live form.
  8. Click Deliver:
    • Recipients with Print → print and mail
    • Recipients with Email → email is sent when Deliver runs

Notes​

  • Bad email addresses or missing recipients cause delivery failures.
  • Preview again after changing column days, aging basis, or retainage aging.
  • Statement Delivery history appears on the customer's Statement Delivery tab.
  • Related: AR Customers (statement type + recipients), AR Company Parameters (email content), Managing AR Credit Notes.