Managing EM Warranties

EM Warranties track warranties for equipment and attached parts. Component tracking helps when parts move between equipment. Warranties are mostly informational, but active warranties notify on related EM Work Order Edit records. Equipment code and sequence are required.

Before you start

• Equipment (and component sequence when warrantying a component/part) exists in EM Equipment.
• Have period and start date, or start and expiration, plus any AP invoice and install date your process stores.

Steps

1. Open EM Warranties.
2. Enter the required equipment code and sequence (use component sequence when the warranty is for an attached part/component).
3. Enter manufacturer/part identity and warranty notes as needed.
4. Set dates using either rule:
   • Period + start date calculates expiration.
   • Start + expiration calculates period.
5. Optionally record AP invoice and install date when those fields support your claims process.
6. Save. Remaining hours, miles, and days come from EM Equipment meters plus the warranty dates.
7. When technicians open related work orders, active warranties surface as notifications on Work Order Edit.

Examples

• Ford pickup: 5 year / 50,000 miles
• Michelin tires: 60,000 miles

Notes

• Warranties are optional tracking with WO notification value; they do not by themselves block posting.
• Use component sequences when the warranted part can move to another unit.
• Related: EM Equipment Records, EM Equipment Parts, Editing EM Work Orders.